These Terms & Conditions apply to the use of the Kanvox website and all inquiries, registrations, and communications made through it.

Sales Through Authorized Dealers
Kanvox products are sold only through authorized dealers and retail partners across Sri Lanka. Kanvox does not sell products directly to customers through this website. Product prices, availability, and delivery terms are determined by the dealer.

Orders & Inquiries
Any inquiries or order requests submitted through this website will be forwarded to the nearest authorized dealer, who will contact you directly to complete the purchase and arrange delivery or pickup

Pricing
Prices displayed on the website are recommended retail prices (RRP) only and may vary between dealers. Kanvox reserves the right to update product prices and information at any time without prior notice

Payments
All payments are handled directly between the customer and the authorized dealer.
Kanvox is not responsible for payment processing, billing, or payment disputes.

Delivery
Delivery is provided by authorized dealers or their courier partners.
Delivery timelines and charges depend on the dealer’s policy, location, and product availability.

Warranty (TON Warranty)
All Kanvox products come with TON (Trust of Nelson) Warranty, valid through the dealer from whom the product was purchased.

Covers manufacturing defects only
Excludes physical damage, misuse, or damage caused by natural events
Returns & Exchanges

Return, exchange, and refund policies are determined by the individual dealer.
Customers should contact the dealer directly for assistance.

Promotions
All offers, discounts, and promotions are subject to availability and may differ between dealers.
Terms will be specified by the participating dealer.

Limitation of Responsibility
Kanvox is not responsible for delays, delivery issues, or disputes arising from transactions completed with dealers or third-party service providers.

Updates to Terms
Kanvox reserves the right to revise these Terms & Conditions at any time. Updates will be published on this page.

Contact Information
For general inquiries, please contact:
📧 Email: [email protected]
📞 Phone: +94 770 270 770